Workstations
 
Workstations are your gatekeepers to data entry and critical to modern businesses. We provide full support services for your computers to make sure they’re available, efficient, and productive.

    • Hardware and Software Maintenance
    • Updates
    • Anti-virus
    • Email & Instant Messaging
    • Microsoft Office
Servers

Servers are a necessity for almost any business that has computers in the workplace. Even if your business is mainly in the cloud, servers can provide network resources that can increase productivity of your office. We can provide full service for servers, from deployment to maintenance after the server is deployed.

    • Application and Database Servers
    • Active Directory/Domain Controllers
    • Terminal Servers
    • File Servers
    • Printer Servers
    • Servers in Virtual Environments
Printers
 
Printers are a common thing inside most modern-day offices and critical to smooth operation. We can make sure any of your printer deployments are running properly and deal with any issues that may arise.

    • Network Printers
    • USB Printers
    • Wireless Printers
    • MFP Printers
Phones & VOIP
 
Reliable phone systems are crucial for modern businesses. Whether your customers are trying to call in to schedule an appointment or you’re trying to plan a meeting with an important client, you don’t want your phones to be the reason you lose that sale.

    • IP Phone Deployment
    • Phone Troubleshooting and Maintenance
Wiring
 
Timely wire drop services.

    • Ethernet (Cat 3, Cat 5, Cat 6)
    • Coaxial (Cable)
    • Phones
    • Speakers
    • Video
Backups
 
Hourglass provides a monitored backup service that ensure your data is safe and recoverable in the event of disaster. Data is the backbone of your business. Never take the risk of losing something so critical to your success.

    • Offsite backup can be onsite in a matter of hours
    • Backup health and success is actively monitored by Hourglass
    • Monthly test restorations to ensure usable data is coming out
    • Get Monthly, Weekly, or Daily backup reports via email. Know the status of your backup
    • Hardware maintained by Hourglass at our expense. Don’t worry about it
    • Restore to the hour
    • Full AES 256-bit encryption for offsite backups (Required for HIPPA Compliance)
    • Workstation and Server backups can share service. Keep costs down
    • No contract. Cancel any time
    • Full 30-Day money back guarantee. Change your mind for any reason
Security
 
Install the latest in high resolution Network Video Recorders (NVRs) to provide indoor-outdoor video surveillance to for your office. Easily playback or monitor live footage from your desktop or phone.